Medical Shipment vs. Competitor Your sim lab needs more than a catalog and a checkout page.
Nursing programs across the country are switching to a vendor that actually shows up — before the sale, during installation, and long after.
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How we compare
This isn’t about products. It’s about what happens after you sign the PO — and whether anyone picks up the phone.
Medical Shipment LLC
Competitor
Dedicated regional rep,
specialized in simulation
National sales team across
broad product lines
Ongoing relationship & follow-up
Support ends at delivery
Included on simulation equipment
Manufacturer-only warranty
24–48 hrs. – We respect your timeline
Can take days to weeks
Free 30-min assessment, no commitment required
Design services available as a separate engagement
One rep who knows your program and your budget cycle
Large team; rep continuity varies by account
Free 30-min call with your state rep
Not offered
The frustrations nursing programs deal with —
and accept — every year
You're responsible for training the next generation of nurses. You shouldn't be chasing your vendor for a quote.
Responsive—until the purchase order was signed
Equipment arrives. Rep disappears. You're left troubleshooting a $40,000 manikin on your own with a generic 1-800 number.
Weeks waiting for a quote
Your budget cycle won't wait. When you're trying to equip a lab before the semester, slow turnaround kills your timeline.
Installation left to you
The pallet arrives. Assembly instructions are in the box. Nobody told you that "delivery" meant you'd be building it yourself.
One-size-fits-all catalog pricing
Your program has specific needs. A catalog vendor gives you catalog answers — no flexibility, no customization, no strategy.
Built different — by design
Your rep knows your lab
We assign a dedicated state representative to your account — someone who visits your campus, understands your program’s goals, and is reachable when you need them. Not a ticket system. Not a queue.
Reconditioned doesn’t mean compromised
Our exclusive reconditioning process delivers simulation equipment that performs like new — fully inspected, tested, and backed by a 1-year parts-and-labor warranty. Maximize your budget without sacrificing quality.
We stay after the sale
The relationship doesn’t end when the invoice is paid. Installation, training, troubleshooting — we’re your partner through setup and beyond. The day your equipment ships is the day our post-sale commitment begins.
Hear From Your Simulation Leaders
See why top programs choose Medical Shipment for their simulation lab needs.
"During COVID, when many companies raised prices to exploit the situation, Medical Shipment kept pricing fair and never took advantage. That level of ethics and character is why I continue to trust them."
Pamela Kemp
Delgado Community College"BD chose to partner with Medical Shipment because of their exclusive focus on serving nursing educational programs."
Oscar Cateriano
Sr. Director, Global BD Business LeaderBD
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